Education
-
2008 - 2012
National University of Singapore
Bachelor of Science (Honours), Project and Facilities Management
Activities and societies: • Building and Estate Management Alumni (BEMA) Membership • Certificate of Introduction to International Arbitration Course • Certificate of Participation in CPR & AED Familiarization ProgrammeActivities and societies: • Building and Estate Management Alumni (BEMA) Membership • Certificate of Introduction to International Arbitration Course • Certificate of Participation in CPR & AED Familiarization Programme Graduated with Honours
-
2010 - 2010
University of Florida
Student Exchange Programme, Building Construction
• Studied at M.E. Rinker, Sr. School of Building Construction. • Produced a Material Take Off Project Book for an airport based on 16 divisions of construction (Construction Specifications Institute’s MasterFormat). • Produced the presentation “Clothing as Personal Protective Equipment” with contents including specific applications in construction, safe work practices, etc. • Produced a group project on the Financial Feasibility Plan for a construction project and the Business Plan for the management of funds for the project.
Experience
-
2023 - Present
Techbase VietNam Co., Ltd
Bridge System Engineer cum Product Owner
• Led a Vietnamese team of 15 people to develop IT projects using Scrum Methodology.
• Hosted all scrum events for Japan team and Vietnam team to achieve the best integration throughout each sprint.
• Clarified project specifications and requirements with Japanese project managers.
• Communicated project specifications and requirements to Vietnamese IT engineers.
• Created user stories and requirement definition documents from customers’ requirements.
• Translated and interpreted specifications documents, reports and meetings from Japanese to English, Vietnamese and vice versa.
• Supported web testing. -
2020 - 2023
FPT Software
Project Manager cum Scrum Master Lead
• Led a geographically dispersed team of 150 people from Vietnam and the United States to develop this project using Scaled Agile methodology for a big client company in the United States.
• Manage project resource, scope, time, budget, schedule, quality, risks, issues, stakeholders, communications, artifacts, knowledge transfer, compliance, support organizational change.
• Establish a project governance structure.
• Train and build 14 cross-functional virtual teams for 4 Agile Release Trains
• Schedule all meetings: Sprint Planning meeting, Standup meeting, Backlog Refinement meeting, Demo/Review meeting, Retrospective meeting, Scrum of Scrums meeting etc.
• Manage Sprint status of teams and share with all stakeholders.
• Solve issues of disconnectedness among the scrum teams and form a strong, unified big project team while establishing a special identity for each scrum team.
• Manage the relationship with internal (FPT Vietnam, FPT America) and external stakeholders (the client’s teams).
• Connect with Agile Delivery Director to understand vision and strategies through meeting cadence.
• Assess the teams across release trains to get baseline on processes, pain points, morale.
• Connect with Release Train Engineers to sync-up on status, metrics, continuous improvement, escalations, capacity planning, team impediments.
• Participate in Release Train Extended and Scrum of Scrum meetings to provide inputs and sync-up with Release Train Core.
• Have meeting cadence with Delivery Managers.
• Serve as an Agile coach to scrum masters and an expert in metrics.
• Coach and mentor scrum masters on how to use data, identifying trends and anti-patterns, etc.
• Participate in scrum master hiring process (identifying and interviewing candidates, onboarding) and performance improvement initiative.
• Collaborate with Technical Solutions Leads to cultivate environment to apply best practices and continuous improvements.
• Support teams to adhere to Agile best practices. -
2020 - 2020
Sutrix Group
Project Manager
• Led a Vietnamese team of 15 people to develop IT projects using Waterfall methodology.
• Clarified project specifications and requirements with Japanese end clients.
• Communicated project specifications and requirements to Vietnamese IT engineers.
• Created documents from customers’ requirements.
• Translated and interpreted specifications documents, reports and meetings from Japanese to English, Vietnamese and vice versa.
• Supported web and mobile testing.
• Controlled project time, cost, schedule and quality. -
2019 - 2020
PERSOL PROCESS & TECHNOLOGY VIET NAM CO., LTD.
Bridge Software Engineer / Product Owner / Scrum Master
• Led a Vietnamese team of 15 people to develop IT projects using Scrum Methodology.
• Hosted all scrum events for Japan team and Vietnam team to achieve the best integration throughout each sprint.
• Clarified project specifications and requirements with Japanese project managers.
• Communicated project specifications and requirements to Vietnamese IT engineers.
• Created user stories from customers’ requirements.
• Translated and interpreted specifications documents, reports and meetings from Japanese to English, Vietnamese and vice versa.
• Supported web and mobile testing.
• Provided office support and personal assistance for Japanese project managers. -
2016 - 2019
Evolable Asia CO., LTD.
IT Communicator / Bridge Software Engineer
• Led a Vietnamese team of 8 people to develop IT projects.
• Clarified project specifications and requirements with Japanese project managers.
• Communicated project specifications and requirements to Vietnamese IT engineers.
• Translated and interpreted specifications documents, reports and meetings from Japanese to English, Vietnamese and vice versa.
• Provided office support and personal assistance for Japanese project managers. -
2015 - 2016
Fujiwara Logistics Vietnam Co., Ltd.
Administrator cum Japanese Translator
• Managed paperwork and liaison with government offices and other companies.
• Provided general office support.
• Translated and interpreted Japanese, English, Vietnamese documents and communication.
• Collected and processed documents to prepare the monthly Financial Statement. -
2012 - 2015
QS Consultants Pte. Ltd.
Quantity Surveyor
• Assisted the Supervisor with the filing of documents and correspondence.
• Compared quotations from different suppliers to find the best price.
• Practiced preparing cost estimate and tender documents.
• Practiced preparing Bill of Quantities and contract documents.
• Practiced evaluating monthly payment claims from the contractor.
• Practiced adjusting Prime Cost Sum to prepare the final accoun -
2011 - 2011
National University of Singapore
Undergraduate Student Researcher
• Assisted the Principal Investigator in the research project “Boosting Public Construction Project Outcomes Through Relational Transactions.”
• Found names and email addresses of contractors, architects, engineers and quantity surveyors in Hong Kong, Sydney, Singapore and Vietnam.
• Conducted a survey on relational contracting in Vietnam using a questionnaire that the research project had designed.