About

  • Are you open to working remotely? Yes
  • Please Enter All Locations You Are Open to Work (each line will be each city, country location)
    Australia
  • Allow Profile Promotion To Recruiters/Companies Yes
  • Allow Profile Promotion on Social Media Yes
  • Allow Profile Promotion to Alumni Yes
  • Viewed 16

About me

Education

  • 2010 - 2013
    Eastern Washington University

    Bachelor's degree, Mechanical Engineering

    Grade: 3.2 Activities and societies: Studio art

  • 2007 - 2010
    Columbia Basin College

    Associate of Arts and Sciences - AAS

    Grade: 2.8 Activities and societies: Columbia Basin College Ambassador College Math Tutor Elementary school tutor Improv Comedy Student Activities and societies: Columbia Basin College Ambassador College Math Tutor Elementary school tutor Improv Comedy Student Columbia Basin College Ambassador (2 Years). Representing the face of the college in a professional manner to the community, staff and students and a resource for them. As well as conducting presentations and walk troughs and tours of what the college offers for prospective students and investors. Studied Improv Comedy under certified coach Kirk Fletcher for 4 years and maintained a leadership role in the development of the curriculum taught and moved through the ranks of becoming Master of Ceremonies and managing shows and leading classes and teaching and performing.

Experience

  • 2023 - Present
  • 2020 - 2023
  • 2020 - 2020
  • 2019 - 2020
    Amazon

    Recruiting Coordinator

    Our mission is to be Earth’s most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time. Come build the future with us…

  • 2018 - 2019
    Mitchell International

    Medical Scheduling Coordinator

    Learn and be versed in ICD10 medical coding, medical specialties, and medical journals and
    treatments
    Fill out a template and schedule 10-13 reviews daily – 2 every hour
    Consistently deliver above and beyond from what client is expecting
    Screen incoming completed reviews for accuracy, completeness and compliance with client requirements
    Develop and maintain client relationships by providing flexibility, quick turnaround and delivery of a quality product
    Orient and educate providers regarding quality assurance protocols and client-specific requirements
    Contact providers for resolution of any concerns and follow-up on requests for signed reports
    Process addendum and supplemental report requests in a timely manner
    Working with the team to ensure that operations run smoothly
    Flexibility to meet quick turnaround time demands is essential to this position

  • 2018 - 2019
    Mitchell International

    Administration Assistant

    High level of prioritizing incoming emails phone calls and entering data and scheduling
    High capacity to multi task and complete tasks
    Track status / progress of work flow
    maintain 95% consistency rating
    Check queries regularly to ensure reports are current
    Administrative tasks such as client/doctor updates and addendum preparation
    Receive input from report reviewers regarding physician quality (types of rework requested) and turnaround time — determine needs for physician training, reorientation, retention or replacement of providers
    Document and log 250-300 internal/external communications
    Pack and mail out 50-75 priority mail envelopes daily
    Stamp postage on 100 envelopes daily
    Assign orientations to report reviewers
    Data entry Convert physically mailed medical records into internal Microsoft CRM
    Learn state and federal guidelines for scheduling reviews in order to maintain compliance
    Screen incoming completed reviews for accuracy, completeness and compliance with client requirements
    Develop and organize process for training new admin assistant and schedulers
    Develop and maintain client relationships by providing flexibility, quick turnaround and delivery of a quality product
    Flexibility to meet quick turnaround time demands is essential to this position
    Develop and organize process for training new admin assistant and schedulers
    Train new schedulers
    URAC accreditation auditing interviewing, and compliance training

  • 2018 - 2019
    Mitchell Medical Consultants Network

    Medical Scheduling Coordinator

  • 2016 - 2018
    Mitchell Medical Consultants Network

    Market Analyst

    Making 10-15 calls an hour with high level decision makers in Insurance, Law Firms, Health Care, TPA’s
    On boarding 15 new adjusters to utilize MCN’s Portal weekly
    Month over month gaining information on volume of business, competitors, vendor selection process, and adjuster numbers
    Finding decision makers on LinkedIn and insurance periodicals and building a pipeline
    Account management and fostering good relationships with current book of business
    2 years of developing and recreating sales strategy for team utilizing Advanced Finds
    Develop and organize process for conducting product portal demonstrations for new clients on how to utilize MCN’s services
    Implement Six Sigma approach to a data driven medical sales team
    Call Providers offices to schedule independent medical evaluations
    Mentor coach and teach new sales team members
    Leader in upper management think group with company direction through books, articles and stewardship discussion

  • 2013 - 2014
    Ecova

    Business Analytics and Technology Advancement Analyst

    Responsible for organizing large data sets for clients to promote energy efficiency through Excel
    Importing physical bills and collecting hard data
    Recognizing patterns and interpreting exceptions
    Through creative thinking and problem solving formulate present a substantial case for the exception
    Saving clientele money by reducing carbon foot print to increase energy efficiency

  • 2010 - 2013
    Eastern Washington University

    Facilities and Services

    • Moving, relocations, hauling event set up and tear downs, solid waste disposal, and material recycling.
    • Driving box trucks
    • Pallet jack operation
    • Keeping a safe and secure work environment
    • Continuously lifting 50 lbs loading and unloading

  • 2011 - 2011
    City of Kennewick

    Internship City Inspector /Land Surveyor

    • Responsible for, communicating effectively with Project Engineer, contractors and surveyors to complete projects on schedule.
    • Keeping a detailed daily log on projects and their progression.
    • Determining structural soundness and compliance with City of Kennewick specifications, building codes, and other regulations.

  • 2008 - 2011
    Columbia Basin College

    College Ambassador

    • Responsible to lead groups of people from all ages through college tours.
    • Promote higher education and dress in a professional manner.
    • Effectively communicate to other students and community members, different opportunities at the college.

Skills